Two-way room status
A device changes and the room changes; the front desk commands and the device acts. No delay from manual input.
Why TingHotel
Hotels have had to choose between two kinds of systems that do not talk to each other. TingHotel removes that choice.
Three kinds of system, one comparison
Typical PMS2/8 yes, 2 partly
Plain BMS or GRMS3/8 yes, 1 partly
TingHotel8/8 yes
Reservations, check-in and out, folio
Yes
No
Yes
Control lights, air conditioning, curtains and locks in the room
No
Yes
Yes
Room status updated from real devices
Nostaff click by hand
Yesbut not tied to the guest
Yestied to the booking and the guest
Housekeeping and engineering see one status
Partly
No
Yes
Saves energy automatically when the room is empty or checked out
No
Yesby sensor
Yesby sensor and by booking
Guest app to control the room and request services
Rare
Control only, no services
Yes
Clean data export for accounting, HR and stores
Yesusually with separate integration
No
Yes
One support contact for hardware and software
No
No
Yes
Key differences
Scenes along the guest lifecycle
Booking, check-in, stay and check-out each have a room scene that runs by itself.
Housekeeping sees the real room
Which room the guest has left, which still has someone in, cleaning requested or do-not-disturb: no knocking on doors.
Engineering finds faults before the guest
Lost connection, faulty devices and abnormal temperature become work orders at once.
Energy by room
Measure and compare by room, floor and room type; cut consumption in empty rooms.
Guest self-service
Sign in to the app by phone number and one-time code, control the room, request services, view the bill.
Clean data, no lock-in
Export to accounting, e-invoice, HR and stores software instead of trying to replace them.
Extend with add-ons
BACnet IP, Modbus, KNX, energy, EV charging, PABX, TV, cameras: buy when needed.
See TingHotel running on a sample hotel
HDL Vietnam engineers demonstrate the room map, check-in, SOS alerts and the guest app on a real room controller or the virtual RCU.